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BFSMedia: Online Feedback

Comments / Errata / Requests / Etc.

(BFSMedia is a division of B.F.S.)

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Reminder: By submitting your comments, you give us irrevocable permission to freely use your feedback on our web sites, promotional materials, newsletters (subscription and non-subscription), advertisements, and for all other uses and on all mediums that we may choose. You will not be compensated for your submission. All submissions may be subject to review and editing by us. Once submitted, you may not make corrections or deletions. Please also note that we cannot promise to respond individually to feedback. We regret that we are generally unable to provide individual technical support (we make no guarantee whatsoever regarding support or support availability & any use of support provided is at your own risk).

For best results, please be as specific as possible with your feedback. Please also include the following information with your feedback...

* Compliment / Complaint: We would appreciate it if you would provide as much detail as possible [including book title, author, format, edition number, page or location number (if applicable)]

* Request New Title / Other Suggestion: Please provide as much detail as possible regarding your request/suggestion

* Report Errata: Please provide as much detail as possible regarding the suspected errata (including book title, author, format, edition number, page/location number, details concerning what you believe is an error). Please report EACH errata to us separately (refresh the page to refresh form - try F5). Please do NOT report errata that is already listed on the errata page (click here) or any errata that has already been reported to us. Thank you.

* Request Change / Fix: Please provide as much detail as possible [including book title, author, format, edition number, page or location number (if applicable)]

* Report Problem: Please provide as much detail as possible [including book title, author, format, edition number, page or location number (if applicable), device type & os, etc.]

* Request For Technical Support: Before contacting us for technical support, please note that we, unfortunately, cannot help with issues concerning third party devices / apps / software. Instead, try contacting the device manufacturer, software provider/developer or marketplace for help. For other technical support matters, please include the following with your feedback: (1) applicable device information (e.g. manufacturer, model, screen size, etc.), (2) operating system information, (3) where/when the problem occurred, (4) details concerning the problem, (5) details concerning any fixes you may have tried, (6) details concerning when the problem was first noticed, and (7) steps to take to replicate the problem. [Note: Please do NOT include serial numbers, ID numbers, or any other information that should be kept private]

* General Comments / Other: Please provide as much detail as possible [including book title, author, format, edition number, page or location number (if applicable)]

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Our Mailing Address Is: Attn: BFSMedia, B.F.S., P.O. Box 4292, Rancho Cucamonga, CA 91729-4292 | 24 Hour Message Center: (909) 777-6BFS (6237)

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