Policies & Information (Terms)
Payment Information / Payment Methods
Payment Methods May Include the Following: .
Note: When advance arrangements are made, business services may be paid for via check.
Deposits for Business Services: Business services may require prepayment or an advance deposit (both are non-refundable).
U.S. currency only.
All merchandise is generally in stock unless otherwise indicated (excluding personalized items, fundraiser items, and items listed on 'powered by' sites). +
In the event that sales exceed our inventory, we will notify you as soon as possible.
Note: Services are subject to schedule availability.
+ We do not, however, guarantee availability of any item. Quantities may be limited. We reserve the right to substitute similar items.
Is your purchase a gift?
Gift wrap for products may be available for $5.25 per item. We choose paper. Generic wrap. Non-refundable. U.S. $ only. May not be available for all items.
Our goal is to ship merchandise within 1-2 business days of receipt of your order (two weeks for personalized items & fundraiser items). Note that all applicable items are shipped via first class or priority mail. U.S. delivery only.
Standard shipping rates for software (per order):
$5.95 first item
$2.00 each additional item
Shipping/handling charges for non-software products, as applicable, may vary by item, weight, quantities, location, and other factors, or they may be assessed at a flat rate. For specific shipping/handling charges refer to the applicable web site(s) listing the item(s) you are interested in or to the stated amounts. Or, you may view actual shipping/handling charges during the checkout process (a shipping cost should appear before an order is finalized). Note that the price of some items may include shipping & handling ("free shipping" offers). [FAQ]
Notice: Shipping information above may not apply to 'powered by' sites. For 'powered by' sites, see shipping/handling charges, shipping methods, shipping/delivery times, availability, etc. listed on the applicable site.
Note: All shipping/handling charges are non-refundable and are subject to change without notice.
Unopened merchandise in original condition may be returned freight prepaid within 15 days of purchase for a refund unless we have indicated otherwise. Refund based on total amount paid less shipping/handling fee and restocking charge. Merchandise must be unopened and in its entirety at time of our receipt. Your return must be accompanied by the original packing slip. Send returns to: Attn: Returns, B.F.S., P.O. Box 4292, Rancho Cucamonga, CA 91729-4292. For additional returns information in .txt format, click here. We will not be responsible for lost or misdirected mail. Refund may be by credit or check at our option. No refunds on services, gift wrap, rush charges, shipping/handling, or on merchandise shipped electronically or on personalized items, fundraiser items or items indicated as not-returnable (e.g. "all sales final" items).
7.75% sales tax is added to all orders shipped to California. [effective date: 1/1/17]
Tax is calculated based on order total, including rush charges, shipping/handling charges (as applicable), gift wrapping charges, etc. Sales tax subject to change at any time without notice.
In a hurry? Additional $5-$10 charge per item (or group) for in-plant rush (when available). Non-refundable. U.S. $ only. Note: 'In plant rush' option may not be available on personalized items.
Note that we generally attempt to ship merchandise within 1-2 business days of receipt of your order (excluding personalized items, fundraising items, and items on 'powered by' sites). See shipping information above.
We currently process payments through PayPal.
Third party assurance seal for our SSL pages may appear below (hover over image to verify, if applicable):
Above image / service provided by a third party. We are not responsible for third party content / functionality / claims / etc. Note: Above seal is for our SSL pages only (where SSL is used). For PayPal security assurance, refer to PayPal.
PERSONALLY IDENTIFYING INFORMATION THAT MAY BE COLLECTED
Information supplied / collected may vary depending upon your use of this site [e.g. whether you complete any forms, whether you make a purchase, etc.]. Note that, depending upon your use of this site, we may collect a variety of personally identifying information. Any information collected (outside of our shopping cart) may be publicly viewed. Information collected may include (but is not limited to) items below (and may include any combination of the following).
-> Note: The following is not comprehensive. Items below may be singular or plural, as applicable, regardless of how they may appear below. Also note that the providing of information may be optional unless required (note that information collected automatically - e.g. web statistics, etc., is considered "required"). If you do not want to provide required information, you should not use any form / area / section / site / page / method of correspondence / etc. that requires such information. Also note that information supplied to any bfsnet.com related site may be shared among all other related site(s) [note that all related sites may share the same resources]. As applicable, also refer to affiliated site(s) privacy policies for more information.
-> Note that items herein apply to us only - and not to any third party items (including 'Tell a Friend', other users of this site, etc.)
->Categories below are for convenience only and may overlap.
Personally Identifying Information That May Be Collected...
Address (including street name, city, state, country, zip, etc.)
Affiliation With Company / Website
Contact Availability (e.g. best time to contact you)
Contact Information (e.g. contact details, contact person information, etc.)
Dates / Times
Friend Name / E-Mail (e.g. for 'Tell a Friend')
Logs (sales, shipping, correspondence/communication, requests, interest, IP, banned users, problems, use, user, raw access logs, etc.)
Name / First Name / Last Name / Full Name
Order Number / Invoice Number / Etc.
Relationship Information (e.g. to business / individual / submitter / etc.)
Sales/Discount Offer Code & Information / Unlock Code / Coupon Code / Offer Code / Id Numbers We Provide / Etc.
Site Identification Numbers (e.g. for reporting problems, for purchases, etc.)
Terms Agreement Information
Time Zone Information
Title / Occupation Information
Type of User (e.g. individual, employee, etc.)
Web Address & Information (including content information / website operator / etc.)
Also We May Collect Information Such As...
Correction / Update Information
Fraud / Abuse Reports
Information Collected By Host / Payment Processing Provider(s) / Third Party Provider(s) / Etc.
Information Regarding Use of Affiliated Site(s)
Information Regarding Use of This Site [including paths, pages accessed, time spent, source, web statistics, use of site / section(s) / page(s) / etc., activities, referring sites/URLs, etc.]
Information Regarding Users' Interests / Preferences
Information Regarding Users' Utilization of Certain Features / Sections / Etc. [e.g. e-letter, section(s), etc.]
Marketing Information (e.g. referrals / where users come from)
Problem Reports / Information
Search Query/Results Info.
Technical Matters / Technical Problem Information
Depending Upon the Section / Site / Page / Etc., We May Collect Information On...
* Favorite Name(s)
* Favorite Pet Name(s)
* Favorite Grocery Store(s)
* Shipping Tips (e.g. how to choose produce)
* Survey Questions / Responses (e.g. coupon survey)
* Written Works Information / Quotations
* Scheduling Information (e.g. for Business Services)
* Personalization Information (e.g. for mE-books) [including Names / Locations / Personalized Message / etc.]
* Any Other Information You Supply...
We May Also Collect Reponses to Questions Such As...
How did you hear about this site?
How long have you been visiting this site?
How much time do you spend on the computer?
How often do you visit this site?
When did you first go online?
Is this your first visit to this site?
Commercial Items Collected May Include...
'Bill to' Address / 'Ship to' Address
Business Address / Location
Business Contact Information
Business Website Information
Contact Person / Title
Credit Card Information (e.g. for purchases) [including cardholder name, type of credit card, credit card number, expiration date, ID numbers/codes]
Offer Information (including offer number / offer source / etc.)
Offline Payment Information (e. check/money order information)
Payment Information (including amount, payment method, date paid, whether paid online/offline, etc.)
Product / Service Information / Options / Preferences
Purchase History Information
Shipping Information / Methods / Preferences / Etc.
Shopping Cart Login Information (including login name, password, lost password e-mail, etc.)
Terms Agreement Information
Also: We May Collect Any Other Information For...
* Maintaining this site
* Improving this site
* Corresponding with users of this site
* Site administration
* Researching ad effectiveness
* Problem resolution / prevention
THIRD PARTIES WHO WE MAY SHARE THIS INFORMATION WITH
Note: B.F.S. and the bfsnet.com website and related websites share resources and are not considered third parties.
We may share any information collected with any party (excepting information provided through our shopping cart which should not intentionally be shared with any third party except as necessary for processing transactions). As indicated above, any information collected (outside of our shopping cart) may be publicly viewed. If you do not want to provide required information, you should not use any form / area / section / site / page / method of correspondence / etc. that requires such information. You may not 'opt out' of sharing information. Rather, if you do not want to provide required information, you should not use any form / area / section / site / page / method of correspondence / etc. that requires such information.
REVIEWING / UPDATING PERSONALLY IDENTIFYING INFORMATION
You may not review / update any personally identifying information once it has been submitted. However, if you make an online purchase and create an account, you may be able to review / change information in your account. If so, you will need to log in to your account (e.g. on the PayPal website, following the applicable instructions)].
Prices, availability, and terms of all products and services subject to change without notice. Items may vary from images / descriptions. We reserve the right to substitute similar items. Quantities may be limited. We do not guarantee the availability of any item. All prices indicated are in U.S. dollars. Tax and other charges may be added, as applicable. Checks/money orders, when allowed, must be pre-printed with applicable information (e.g. name, address, phone number), drawn on U.S. banks/financial institutions, and issued for exact amount due. No third party checks. No post-dated checks. We may wait for checks / money orders / other authorized transactions to clear before proceeding with transaction. No payments from or shipments to minors. Sales / shipments may be limited to the U.S.A. We are not responsible for any loss or damage which may occur in transit. If there is a problem with loss or damage, your only recourse is to the postal service. We make no guarantees regarding any features / functionality / benefits / etc. of any item(s) on any of our site(s). Use of all products / services / etc. at your own risk. All correspondence may be filtered based on keyword(s), sender, IP#/block, etc. It may be handled electronically and never seen by any human. We do not promise a response to any correspondence whatsoever, regardless of the urgency of the matter. Our total liability for all purchases and services is limited to the amount originally to us paid for such purchases and/or services. You agree to jurisdiction in the county of San Bernardino, California, U.S.A. to settle any disputes with us and you also agree to arbitration to settle disputes at our sole option.
In addition to the above, see the following pages for additional terms:
Notice: Where applicable, bfsnet.com affiliated sites (including "powered by" sites) may have their own terms regarding refunds / shipping / policies / etc. In addition to the terms referred to above, the terms for each site may govern various activities / purchases / etc. for that site. Refer to individual affiliated site(s) for terms regarding specific product(s) / service(s) / etc. Note that all applicable FAQs / notices / site terms / etc. of all applicable sites, as applicable, are incorporated as part of our terms.
Important Notice: By using this site or by purchasing or communicating with us, you indicate your understanding and agreement to all terms.
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